+964 770 830 0390 +964 750 748 4342 [email protected]
|
Medical Supply Management System

Arthrosmed

A fully integrated management system developed for Arthrosmed to streamline purchasing, sales, inventory, and financial accounting operations. The solution provides real-time control over stock, multi-warehouse management, and advanced financial tracking with multi-currency support (USD, IQD, and EUR), enabling accurate and scalable business operations.

Overview

Arthrosmed is a specialized medical supply and pharmaceutical business operating with complex inventory, multi-branch operations, and high transaction volume. To support their growth and operational accuracy, they required a fully integrated system to manage purchasing, sales, inventory, and financial accounting in one unified platform.

iSystems delivered a custom-built management system tailored specifically to their workflow, enabling full control over operations, finances, and reporting.

The Challenge

Before implementing the system, Arthrosmed faced several operational complexities:

  • Managing inventory across warehouses with batch tracking and expiry dates
  • Handling high-volume purchasing and sales transactions with accuracy
  • Lack of a centralized system connecting inventory with financial accounting
  • Difficulty tracking returns, losses, and stock movements
  • Manual or fragmented reporting limiting decision-making visibility
  • Multi-currency operations requiring consistent and accurate tracking

The Solution

iSystems developed a comprehensive ERP-style management system covering all core business operations:

1. End-to-End Inventory & Transactions Management

  • Full purchasing and sales workflows with barcode support
  • Batch tracking using FIFO (First-In-First-Out)
  • Expiry date tracking and product-level control
  • Support for gifts, discounts, and dynamic pricing
  • Complete handling of:
    • Purchase & Sales
    • Purchase Returns & Sales Returns
    • Loss management

This ensured accurate inventory movement and minimized stock discrepancies

2. Advanced Warehouse & Transfer System

  • Multi-warehouse management
  • Internal stock transfers with full tracking
  • Automated pricing and cost calculations during transfers
  • Real-time visibility of stock levels across locations

3. Integrated Financial Accounting System

  • Full accounts receivable and payable tracking
  • Payment and receipt management with discount handling
  • Real-time account balances and cash flow visibility
  • Internal accounting entries and branch-level accounting
  • Structured chart of accounts and financial controls

This created a true financial backbone, not just operational tracking

4. Multi-Currency Financial Operations

  • Native support for USD and IQD (initially)
  • Recently expanded to include Euro (EUR)
  • Exchange rate handling within transactions and accounting entries
  • Currency-aware reporting and invoice tracking

This ensures accurate financial management across international and local operations.

5. Invoice Management & Full Traceability

  • Advanced invoice search and filtering
  • Full audit trail including:
    • User actions
    • Timestamp
    • Exchange rates
  • Ability to edit, reprint, or reverse transactions directly

6. Reporting & Business Intelligence

  • Financial reports (income, expenses, balances)
  • Account-level insights (creditors, debtors, treasury)
  • Inventory reports by:
    • Item
    • Warehouse
    • Manufacturer
    • Transaction history
  • Custom reports tailored to Arthrosmed operations

This enabled data-driven decision making across the business

7. System Control & Administration

  • Role-based user access
  • Custom invoice design per branch
  • Medication classification and grouping
  • Manufacturer and supplier management
  • Manual and controlled database backups
  • Exchange rate configuration

Implementation Approach

The system was delivered through a structured process:

  • Business analysis and workflow mapping
  • Custom development with dedicated team
  • Multi-phase testing (internal + client UAT)
  • Deployment and production validation
  • Full training for Arthrosmed staff

The Result

Arthrosmed now operates on a fully integrated digital platform that:

  • Eliminates manual errors across transactions and accounting
  • Provides real-time visibility into inventory and financials
  • Supports multi-currency operations seamlessly
  • Improves operational speed and accuracy
  • Enables scalable growth with structured processes

Key Value Delivered

  • Unified operations and accounting in one system
  • High accuracy in inventory and financial tracking
  • Full transparency across all transactions
  • Custom-built solution aligned with real business workflow
  • Long-term scalability and maintainability 
Previous CaseNext Case